Privacy Policy

Q3 Project & Cost Management (Pvt) Ltd ("Q3", "we", "us") respects your privacy. This Privacy Policy explains what personal data we collect through this website, how we use it, and the choices you have. We handle personal data in line with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka.

Information we collect

• Details you give us through our contact form, Get Free Consultation form or chat widget, such as your name, email address, phone number, company, location and project details.
• Messages you send to us through the chat widget, email, phone or WhatsApp.
• Technical information such as your IP address, browser type and the pages you visit, used to keep the website secure and working properly.
• Cookies as described in our Cookie Policy.

How we use your information

• To respond to your enquiry, consultation request or chat message.
• To contact you about your project by your preferred method (phone, email, SMS or WhatsApp).
• To prepare proposals, quotations and agreements you ask for.
• To keep records of our communication with you.
• To protect the website against spam, fraud and misuse.
• To meet our legal and regulatory obligations.

Legal basis

We process your personal data because you have asked us to contact you or provide a service (to take steps before entering into a contract), because you have given your consent, or because we have a legitimate interest in running and securing our business, and where the law requires it.

Sharing your information

We do not sell or rent your personal data. We only share it with:
- Service providers who help us run this website and send notifications, such as our hosting, email and SMS providers, and only as needed.
- Professional advisers, or authorities where the law requires us to.
Our service providers are required to keep your information secure and to use it only for the purpose we provide it for.

How long we keep it

We keep enquiry and project records only as long as needed for the purposes above, or as required by law. Enquiries that do not lead to a project are normally deleted or anonymised within 24 months.

Security

We use reasonable technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), restricted access to our dashboard and regular backups. No method of transmission over the internet is completely secure, but we work to protect your information.

Your rights

Subject to the law, you can ask us to:
- Give you access to the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data, or stop or limit how we use it.
- Withdraw your consent at any time, where we rely on consent.
To make a request, contact us using the details on our Contact page. We may need to confirm your identity before we respond.

Third-party links

Our website may link to other websites, such as WhatsApp, Google Maps or social media. We are not responsible for the privacy practices of those websites.

Children

This website is not intended for children under 18 and we do not knowingly collect their personal data.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with its update date.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details on our Contact page.